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Safe by Design. Compliance by Choice.

We believe a home you're proud of should also be the safest place in your world. That's why we take product safety as seriously as we take our brass finishes — obsessing over the details so you don't have to.

As a certified B Corp, responsibility is baked into everything we do. From the solid brass in our hardware to the wiring in our lights, we ensure every piece meets (and often exceeds) strict UK and EU safety standards. Here is the lowdown on how we keep our hardware hazard-free.

Manufacturer Information

The legal entity responsible for designing and manufacturing your hardware.

Company: Andcrafted Ltd (trading as Plank Hardware)
Registered Address: Unit C1, Leyton Industrial Village, Argall Avenue, London, E10 7QP, United Kingdom
Email: talk@plankhardware.com
Phone: +44 2 04571 0322

EU Responsible Person (EU RP)

If you are an EU authority or consumer requiring formal compliance assistance, please contact our authorised representative.

Name: eucomply OÜ
Address: Pärnu mnt 139b-14, 11317 Tallinn, Estonia
Email: hello@eucompliancepartner.com
Phone: +33 7 57 69 02 41

How We Ensure Safety

Safety isn't just a checkbox for us; it's a process.

At Plank Hardware, safety is a priority at every stage — from concept design through to production — in line with General Product Safety Regulation (GPSR) requirements. We assess intended use, foreseeable misuse, usability and installation, supported by independent external testing where appropriate.

Our hardware is tested for structural integrity, secure fixing, finish durability and overall safety. While our products are not intended for children, we take reasonable steps to minimise foreseeable hazards, including the use of fixings that are not considered choking risks. Our lighting products undergo strict electrical testing to comply with the Low Voltage Directive (LVD) and RoHS requirements.

Safety and performance are reviewed throughout the product lifecycle, and customer feedback is actively monitored to support continuous improvement and ongoing compliance.

As a responsible manufacturer, we maintain comprehensive records of all material data sheets and regularly verify compliance with REACH and other relevant safety standards, ensuring materials are free from harmful substances. This supports traceability, minimises environmental impact and helps maintain consistent product quality. We work closely with our suppliers to ensure all materials — brass, aluminium, or stainless steel — meet these safety requirements, in line with GPSR obligations.

Every production run is subject to quality control checks to ensure products are made to specification, perform as intended and maintain consistent quality. These checks help identify and address issues early, improving product safety, reliability and overall quality across all batches. Notice a batch code on your packaging? That's not a typo. We track our production runs so that in the rare event of an issue, we can identify exactly when and where that handle or light was made.

Safety Inquiries & Complaints

We design for real life, but we know the unexpected can happen. If you ever feel one of our products isn't performing safely, we want to know immediately.

Email us: talk@plankhardware.com (Please use Subject: "Safety Inquiry")

What to include: A photo of the product, your order number (if you have it), and a brief description of the issue.

Our team reviews safety queries as a priority and will get back to you within 24 hours.